Army Ako Help Desk Number

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Army ako help desk number. As of 30 april 2013 the aesd s interactive voice message ivr will be changed. Hrc help desk will create a trouble ticket using the information you provide in the email message. 800 275 2872 option 1 dsn. If you re the owner you can renew it.
877 251 0730 24 7 according to one person citrix. Tier 1 provides support to various software applications besides gcss army. Structured self development ssd hours. Subject include gcss army in the subject line if submitting incident reports via e mail.
Government usg information system is that is provided for usg authorized use only. You can always contact support at help us army mil. This will help ensure the incident is forwarded to the correct tier 2 help desk. 312 645 7716 oconus dsn.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769. Army training help desk and army learning management system support for. In any other case you will need use the following instructions. Ask the operator to connect you to 866 335 2769.
The ako help desk number is 866 335 2769 when you are calling commercially. You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil. Contact info uic name phone ako e mail and or alternate email address unit office. You need to include the following information.
Contact the ako help desk by phone email or through the ticket service on its website as of 2015. Send an email to the hrc help desk at usarmy knox hrc mbx it help desk mail mil to request customer support. The help desk operates 24 hours a day seven days per week and 365 days per year. Do not process store or transmit any personally identifiable information pii unclassified fouo or classified information on this system.
Select 2 when prompted to select. Monday friday 0700 1600 eastern. Army enterprise service desk aesd phone message update. United states army human resources command soldiers first site map.
This change is required in order to support the expanding customer base of the service desks.